Hello, I'm
Management Information Systems graduate with 4 years of IT experience, currently working as an IT Specialist at a leading certification company. Specialized in enterprise IT infrastructure management, cloud services administration and technical support processes, with collaboration experience across domestic and international teams.
Microsoft 365 Admin Center management, user & license administration, reporting processes
PBX systems management (3CX), asset inventory, network infrastructure
Fortinet security systems, ISO 27001 documentation processes
Troubleshooting and problem solving, remote technical support for international offices
IT procurement processes, supplier relationship management, technical research
MySQL database management, MS SQL Server, data querying and reporting
USB Certification
Successfully managing critical IT projects at USB Certification. Developing various software and hardware solutions to ensure system security and optimize data management processes. Accelerating technical support workflows to increase user satisfaction.
İzmirUSB Certification
Device and server management, backup and periodic maintenance. Monitoring all computer systems' control, maintenance and troubleshooting processes to ensure uninterrupted operation. Hardware and software inventory/license tracking, system security and backup solutions development.
İzmirEkobim Yazılım
Remote connection to clients for software installation, system error resolution and technical support services.
İzmirFaculty of Economics & Administrative Sciences
Management Information Systems
Open Education Faculty
Information Management
i-akademi
Nov 2025TOBB ETÜ — SEM
May 2024Developed a location-based social assistance application as a TÜBİTAK Project to help prevent stray animal deaths, and participated in the exhibition.
Want to get in touch? You can reach me through the channels below.
okann.tiktass@hotmail.com
+90 (507) 655 57 32
okantiktas
İzmir, Bayraklı